The participant from Chile experienced confronted troubles with account verification at an online casino, sensation which the casino experienced intentionally delayed his payment. Despite getting submitted a number of photographs for verification, his account experienced remained unverified.
The Complaints group chose to reject the situation as a result of a lack of response with the player about their inquiries and messages, which prevented further more investigation or possible options.
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The participant from Chile, Regardless of various makes an attempt at verification, seasoned delayed payment of her one hundred,000 pesos winnings. She had supplied the On line casino with essential documents including her copyright and a photo of herself While using the paperwork.
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right after numerous communications with both of those the casino and her lender, the participant was not able to provide the asked for documents for even further verification. For that reason, the grievance was turned down as a consequence of an absence of response and The shortcoming to investigate further.
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